About Lucy

The producer who sees the whole picture.

I'm Lucy — a digital producer with fifteen years of experience turning complex brand worlds into calm, beautiful websites.

I work with boutique, values-driven businesses juggling multiple offerings under one roof, making their digital presence feel as considered as the brand itself.

MY APPROACH

Why I do what I do

I’ve watched marketing leads and founders outgrow their websites — and dread the rebuild. Too many moving parts. Too many stakeholders. Too much jargon, not enough craft.

I wanted to be the partner I wished they’d had. Someone who holds strategy, design intent, and technical build in one conversation. Someone who can walk into a multi-brand hospitality group or an arts organisation and walk out with a clear architecture — and a site that actually ships, on time, without drama.

No black box. No mystery. I work openly, communicate plainly, and hand over work your team can own with confidence.

How I work

Calm structure, clear decisions, no black box.

01

Listen first

Brand structure, audience needs, internal constraints — mapped before I touch a design file.

02

Architect the logic

Information hierarchy, user flows, content strategy: the invisible scaffolding behind an effortless site.

03

Design and build with intent

Brand-aligned systems. WordPress or Shopify delivery. A build process that keeps you in the loop.

04

Calm handover

Documentation, training if needed, and a site your team can run — or a clear roadmap for what's next.

What I believe

Complex work should feel simple from the outside.

Complexity should feel simple

Your audience shouldn't feel the weight of your org chart.

Brand feel is the product

For boutique businesses, feel matters as much as function.

Partnership beats vendor-ship

The best work happens when trust runs both ways.

Handover is part of the deliverable

A site you can't update is a liability, not an asset.

The best briefs start as a conversation.

Tell me what you are working on, even if it is half-formed. I will tell you honestly where I can help most — and if I am not the right fit, I will point you in the right direction.

Based in Sydney. Prefer email? lucyrandalldigitalproducer@gmail.com

The best briefs start as a conversation.

Tell me what you are working on, even if it is half-formed. I will tell you honestly where I can help most — and if I am not the right fit, I will point you in the right direction.

Based in Sydney. Prefer email? lucyrandalldigitalproducer@gmail.com

The best briefs start as a conversation.

Tell me what you are working on, even if it is half-formed. I will tell you honestly where I can help most — and if I am not the right fit, I will point you in the right direction.

Based in Sydney. Prefer email? lucyrandalldigitalproducer@gmail.com