Work

Fifteen years. From brief to brilliant.

A portfolio of digital production, strategy and design work across arts organisations, boutique food and beverage brands, government platforms and independent founders.

I’ve spent fifteen years in the trenches of digital production — first as a producer managing builds from brief to launch, then as a UX designer and strategist shaping the thinking behind them.

The common thread: clients for whom how something feels is as important as whether it functions — and where the final digital presence needs to make sense long after launch day.

Selected Projects

Shopify design and build · February 2026

Capricorn Press

Full e-commerce build for a premium vintage-inspired stationery brand, including collections architecture and a practical shop-by-colour experience.

Launch readiness · May 2026

EirWaves

Joined the project two weeks from launch to complete, steady and deliver a fully built Shopify site without losing the brand intent.

Website design and build · March 2024

Stories From Here — Outloud Inc

Interactive geo-mapped audio tour included in Sydney Festival 2025, designed for real-world reliability and a seamless audience experience.

WordPress design and build · 2022–2023

Outloud Inc

Full website design and WordPress build for a youth arts not-for-profit, supported by an audience strategy and design system.

Strategy

UX strategy · 2025

Chilli Grips

UX strategy support for clarifying customer pathways, product decision points and the structure behind a more confident digital experience.

UX strategy

Auspicious Arts Projects

Staff survey design and CRM UX recommendations, identifying adoption barriers and prioritising practical fixes.

UX strategy

Outloud Inc

Audience definition strategy and UX framework underpinning a full WordPress rebuild and clearer program pathways.

Design

Website and product design

Capricorn Press

Founded and built Capricorn Press end-to-end — a vintage-inspired stationery and lifestyle brand. Designed the product range across multiple categories, then designed and built the e-commerce website from scratch, including collections architecture, product photography curation and brand experience.

Design system · 2021

Outloud Inc

Built the design system underpinning Outloud’s digital presence — from typographic hierarchy and colour through to component library, brand guidelines and ongoing maintenance.

User experience design · 2018–2021

buy.NSW

UX design and service design for the NSW Government’s procurement platform — simplifying complex purchasing pathways for small and medium businesses.

The best briefs start as a conversation.

Tell me what you are working on, even if it is half-formed. I will tell you honestly where I can help most — and if I am not the right fit, I will point you in the right direction.

The best briefs start as a conversation.

Tell me what you are working on, even if it is half-formed. I will tell you honestly where I can help most — and if I am not the right fit, I will point you in the right direction.

The best briefs start as a conversation.

Tell me what you are working on, even if it is half-formed. I will tell you honestly where I can help most — and if I am not the right fit, I will point you in the right direction.

Lucy Randall - Digital Producer

I acknowledge the traditional custodians of the land on which I live and work, the Wangal people of the Eora Nation, and pay my respects to their Elders past and present.